FAQ

Questions, answered.

The things people usually ask before they book a demo.

What is Thought Vault?

A wiki-style knowledge base for teams. It holds your policies, procedures and useful information in one place, with approvals, read tracking, review reminders and fill-in templates built in.

Who is it for?

Any organisation that needs its people to follow the same policies and procedures, from small teams to larger organisations with several departments.

Can I control who sees what?

Yes. Put people into groups, then make a space or a single page visible only to the groups who need it. Everyone else won't see it in the wiki, on their dashboard or in search. Groups & permissions

What is a private space?

Every user gets their own private space automatically. Only they can see it, so it's the place for logins, drafts and personal notes. Private spaces

How do fill-in templates work?

You write a template once, add fillable fields where things change (like a name or salary) and get it approved. Staff then create their own copy by filling in only those fields. The rest of the wording stays exactly as approved. Fill-in templates

Can I see who has read a policy?

Yes. Turn on read tracking for any page and you'll see who has marked it as read and who hasn't. Approvals & read tracking

Can we keep old versions?

Every change creates a new version. You can compare any two versions and restore an older one at any time.

How much does it cost?

Starter is £24 a month for up to 10 users, Team is £89 for up to 25, and Business is £199 for up to 75, plus £2 per extra user. Pay annually and you get two months free. Pricing

Can it use our branding?

Yes, on the Team and Business plans. Set your own application name, tagline, logo and colour theme. Branding & languages

Can people sign in with Google or Microsoft?

Yes. Google and Microsoft sign-in are included on every plan.

Which languages does it support?

English, Spanish, French, German, Portuguese, Chinese, Japanese and Arabic. Set a default for your organisation and let each person choose their own.

Can I get pages out of Thought Vault?

Any page can be downloaded as a PDF.

How do I get started?

Book a demo and we'll show you Thought Vault set up around your own documents. Book a demo

Find your workspace

Enter your work email and we'll send you a link to your Thought Vault workspace.